Data Deletion Policy
Last Updated: April 3, 2024
1. Introduction
This Data Deletion Policy outlines the procedures followed by Netri Infosoft for the deletion of user data collected through the Jewel Journey Match 3 Puzzle mobile application ("App"). We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users ("Users") of the App.
2. Data Collected
The App may collect certain non-personal information, such as device information, gameplay data, and analytical data, as outlined in our Privacy Policy. We do not collect any personally identifiable information without your explicit consent.
3. Data Deletion Requests
If you wish to request the deletion of your data from our systems, please contact us at [email protected] or through our Contact Us Page. Please provide us with your specific request and any relevant details to assist us in identifying and deleting your data.
4. Processing of Deletion Requests
Upon receiving a valid data deletion request, we will promptly review and process the request in accordance with applicable laws and regulations. We may require additional information from you to verify your identity and ensure the security of your data.
5. Deletion of User Data
Once your data deletion request is verified and processed, we will take appropriate measures to delete your data from our systems in a timely manner. This may include removing your data from our databases, servers, and backups.
6. Retention of Non-Personal Information
We may retain non-personal information collected through the App for analytical and operational purposes, even after your data deletion request has been processed. Such retained information will be anonymized and aggregated to prevent identification of individual users.
7. Communication of Data Deletion
We will notify you once your data deletion request has been successfully processed. If there are any challenges or delays in fulfilling your request, we will communicate with you promptly and provide updates on the status of your request.
8. Exceptions
Please note that certain data may be exempt from deletion if required by law or if necessary to fulfill legal obligations, resolve disputes, enforce our agreements, or protect our rights or the rights of others.
9. Contact Us
If you have any questions, concerns, or feedback regarding our Data Deletion Policy or the handling of your data, please contact us at [email protected] or through our Contact Us Page.